A Business Process Oriented Method of KM Solution Design: The Case of Samsung Electronics Anycall Gumi. - Peter Baloh; Katharina Uthicke; Gyewan Moon; Choi Jaekwon (AMCIS, 2008)

A business process-oriented method of KM solution design: A case study of Samsung Electronics. - Peter Baloh; Katharina Uthicke; Gyewan Moon (Int. J. Inf. Manag., 2008)