Natural Command Names and Initial Learning: A Study of Text-Editing Terms. - Thomas K. Landauer; Kathleen M. Galotti; S. Hartwell (Commun. ACM, 1983)

What Non-Programmers Know about Programming: Natural Language Procedure Specification. - Kathleen M. Galotti; William F. Ganong III (Int. J. Man Mach. Stud., 1985)