The Role of Clinical and Process Quality in Achieving Patient Satisfaction in Hospitals. - Kathryn A. Marley; David A. Collier; Susan Meyer Goldstein (Decis. Sci., 2004)

Online Social Network Adoption: A Cross-Cultural Study. - Kathleen S. Hartzel; Kathryn A. Marley; William E. Spangler (J. Comput. Inf. Syst., 2016)