AI for Information Tecchnology Operation (AIOps): A Review of IT Incident Risk Prediction. - Salman Ahmed; Muskaan Singh; Brendan Doherty; Effirul I. Ramlan; Kathryn Harkin; Damien Coyle (ISCMI, 2022)

Multiple Severity-Level Classifications for IT Incident Risk Prediction. - Salman Ahmed; Muskaan Singh; Brendan Doherty; Effirul I. Ramlan; Kathryn Harkin; Damien Coyle (ISCMI, 2022)

Knowledge-based Intelligent System for IT Incident DevOps. - Salman Ahmed; Muskaan Singh; Brendan Doherty; Effirul I. Ramlan; Kathryn Harkin; Magda Bucholc; Damien Coyle (AIOps@ICSE, 2023)