Being watched or being special: how I learned to stop worrying and love being monitored, surveilled, and assessed. - Erica Robles; Abhay Sukumaran; Kathryn Rickertsen; Clifford Nass (CHI, 2006)

A meta-analysis of the impact of the inclusion and realism of human-like faces on user experiences in interfaces. - Nick Yee; Jeremy N. Bailenson; Kathryn Rickertsen (CHI, 2007)