Close the Deal and Deliver the System: Sales Training for IS Developers. - Theresa Breunig-Silbernagel; Kathy S. Lassila (J. Inf. Syst. Educ., 1994)

Adoption and Utilization of Commercial Software Packages: Exploring Utilization Equilibria, Transitions, Triggers, and Tracks. - Kathy S. Lassila; James C. Brancheau (J. Manag. Inf. Syst., 1999)