What Guides Knowledge Work in the Library? Maps, Routines, and Workarounds. - Darin Freeburg; Katie Klein (ASIST, 2022)

Customer Service, Hard Work, and Normativity: Identity Standards Encoded into Public Library Routines. - Darin Freeburg; Katie Klein (iConference (2), 2024)

Are library staff autonomous? The influence of routines and the development of workarounds. - Darin Freeburg; Katie Klein (J. Libr. Inf. Sci., 2024)