Automating Motivation: A Workplace Analysis of Service Technicians and the Motivational Impact of Automated Assistance. - Katja Gutsche; Jennifer A. Griffith (ICServ, 2017)

Enabling or Stressing? - Smart Information Use Within Industrial Service Operation. - Katja Gutsche; Carsten Droll (HCI (19), 2020)

Smart Tool Use in Knowledge Intensive Work Situations - An Information Technology Review. - Katja Gutsche; Michael Weltin (AHFE (8), 2021)

UTAUT Within Service Operation - the Relevance of Information Technology Acceptance on Service Quality. - Katja Gutsche; Santina Schlögel (HCI (5), 2022)

Digital Service Twin - Design Criteria, Requirements and Scope for Service Management. - Alicia Schultheiß; Edgar Polovoj; Stefan Dolanovic; Katja Gutsche (APMS (2), 2023)

Using Neural Networks with Linear Regression as a Scalable Model to Predict the Behaviour of Pumps. - Benjamin Peric; Michael Engler; Katja Gutsche; Peter Woias (RTSI, 2024)