Value co-creation in health care: insights into the transformation from value creation to value co-creation through digitization. - Katja Rantala; Heikki Karjaluoto (MindTrek, 2016)

Combining Digitization with Healthcare Service Processes: Value Co-creation Opportunities Through Standard Work. - Katja Rantala; Heikki Karjaluoto (Bled eConference, 2017)