Personas als Usability-Methode in internationalen Software-Projekten. - Stefanie Elbeshausen; Thomas Mandl 001; Katrin Werner; Christa Womser-Hacker; Wilhelm Thorsten (ISI, 2013)

Using Web Analytics to Investigate the Navigational Behavior of Users. - Marc Ahrens; Ralph Kölle; Katrin Werner; Thomas Mandl 001 (MuC, 2014)