Case Article - Machine Learning, Ethics, and Change Management: A Data-Driven Approach to Improving Hospital Observation Unit Operations. - Dessislava Pachamanova; Vera Tilson; Keely Dwyer-Matzky (INFORMS Trans. Educ., 2022)

Case - A Data-Driven Approach to Improving Hospital Observation Unit Operations. - Dessislava Pachamanova; Vera Tilson; Keely Dwyer-Matzky (INFORMS Trans. Educ., 2022)

Capacity Balancing Algorithm for Placement of Observation Patients: Assessing the Effect on ED Crowding. - Vera Tilson; Shiya Xiao; Dessislava Pachamanova; Keely Dwyer-Matzky (HICSS, 2024)