Flexible recommendation for optimizing the debt collection process based on customer risk using deep reinforcement learning. - Keerthana Sivamayilvelan; Elakkiya Rajasekar; Subramaniyaswamy Vairavasundaram; Santhi Balachandran; Vishnu Suresh (Expert Syst. Appl., 2024)

Building explainable artificial intelligence for reinforcement learning based debt collection recommender system using large language models. - Keerthana Sivamayilvelan; Elakkiya Rajasekar; Subramaniyaswamy Vairavasundaram; Santhi Balachandran; Vishnu Suresh (Eng. Appl. Artif. Intell., 2025)