Media Switching and Media Integration: An Examination of Instant Messaging and IP-Calling Practices. - Sukeshini A. Grandhi; Quentin Jones; Keerti Chivakula; Karen P. Patten (AMCIS, 2003)

Putting systems into place: a qualitative study of design requirements for location-aware community systems. - Quentin Jones; Sukeshini A. Grandhi; Steve Whittaker 001; Keerti Chivakula; Loren G. Terveen (CSCW, 2004)