Simulating Customer-to-Customer Interaction In a B2B Financial Service Business By Empirical Agent-Based Modeling. - Makoto Mizuno; Keiko Toya; Kana Ozawa; Yutaro Nemoto; Shintaro Tanno; Kohei Arai; Keisuke Oura; Akira Ishii; Takaaki Ohnishi (EAI Endorsed Trans. Serious Games, 2016)