Technology crash course: introducing new students to the campus computing environment. - Kelly Wainwright (SIGUCCS, 1996)

Home Growing Help Desk Software. - Kelly Wainwright; Bret Ingerman (SIGUCCS, 1999)

Students' Response to Web Based Language Learning. - Kelly Wainwright; Wendy Woodrich (WebNet, 1999)

Walking the tightrope of faculty support. - Kelly Wainwright; Bruce Arnold (SIGUCCS, 2004)

Traversing the LMS terrain. - Kelly Wainwright; Mike Osterman; Christina Finnerman; Bill Hill (SIGUCCS, 2007)

The care and feeding of a Moodle campus. - Kelly Wainwright (SIGUCCS, 2009)

All hands on deck: a new approach to staff development. - Kelly Wainwright; Miranda Carney-Morris; Elizabeth Young (SIGUCCS, 2010)

Putting iPads in the hands of faculty. - Kelly Wainwright (SIGUCCS, 2012)

Customer service 101: a refresher for us all. - Kelly Wainwright (SIGUCCS, 2012)

Adventures in Starting a Service Desk. - Kelly Wainwright; Caitlin Power (SIGUCCS, 2016)

A Leadership Framework. - Adam Buchwald; Kelly Wainwright (SIGUCCS, 2017)

The Student Levels Project. - Kelly Wainwright; Steve McCurry (SIGUCCS, 2017)