The information lens: an intelligent system for information sharing in organizations. - Thomas W. Malone; Kenneth R. Grant; Franklyn A. Turbak (CHI, 1986)

Semi-structured messages are surprisingly useful for computer-supported coordination. - Thomas W. Malone; Kenneth R. Grant; Kum-Yew Lai; Ramana Rao; David Rosenblitt (CSCW, 1986)

Intelligent Information-Sharing Systems. - Thomas W. Malone; Kenneth R. Grant; Franklyn A. Turbak; Stephen A. Brobst; Michael D. Cohen (Commun. ACM, 1987)

Semistructured Messages Are Surprisingly Useful for Computer-Supported Coordination. - Thomas W. Malone; Kenneth R. Grant; Kum-Yew Lai; Ramana Rao; David Rosenblitt (ACM Trans. Inf. Syst., 1987)