Ticketing System: A Descriptive Research on the Use of Ticketing System for Project Management and Issue Tracking in IT Companies. - Kent Darryl Aglibar; Garret Christopher Alegre; Gerald Del Mundo; Kenny Francis Duro; Nelson Rodelas (CoRR, 2022)

Impact of Critical and Auto Ticket: Analysis for Management and Workers Productivity in using a Ticketing System. - Kent Darryl Aglibar; Nelson Rodelas (CoRR, 2022)