Using task analysis in documentation field research. - Kent Sullivan (SIGDOC, 1991)

The Windows 95 User Interface: A Case Study in Usability Engineering. - Kent Sullivan (CHI, 1996)

The Windows 95 User Interface: Iterative Design and Problem Tracking in Action. - Kent Sullivan (ICSE, 1997)

Time to Get Back to Work. - Daria Loi; Morgan Miller; Jeanine Spence; Kent Sullivan (Interactions, 2024)