A survey on empathetic dialogue systems. - Yukun Ma; Khanh Linh Nguyen; Frank Z. Xing; Erik Cambria (Inf. Fusion, 2020)

Aspect-based automated evaluation of dialogues. - Arash Shabanpour; Ziwei Hou; Muhammad Akbar Husnoo; Khanh Linh Nguyen; John Yearwood; Nayyar Abbas Zaidi (Knowl. Based Syst., 2023)