SHS Orcas: the first integrated information system for long-term healthcare facility management. - Steve Calde; Kim Goodwin; Robert Reimann (CHI Case Studies, 2002)

Books. - Kim Goodwin (Interactions, 2004)

Putting personas to work. - Tamara Adlin; John Pruitt; Kim Goodwin; Colin Hynes; Karen McGrane; Aviva Rosenstein; Michael J. Muller (CHI Extended Abstracts, 2006)