An explorative study of shopper-based salient e-servicescape attributes: A Means-End Chain approach. - Kim Piew Lai; Siong Choy Chong; Hishamuddin Bin Ismail; David Yoon Kin Tong (Int. J. Inf. Manag., 2014)

Influences of time perspectives and perceived values on continuance intention to engage in social media amongst older adults for healthcare-related purposes. - Kim Piew Lai; Siong Choy Chong (Univers. Access Inf. Soc., 2023)