Using social psychology to motivate contributions to online communities. - Gerard Beenen; Kimberly S. Ling; Xiaoqing Wang; Klarissa Chang; Dan Frankowski; Paul Resnick; Robert E. Kraut (CSCW, 2004)

Using Social Psychology to Motivate Contributions to Online Communities. - Kimberly S. Ling; Gerard Beenen; Pamela J. Ludford; Xiaoqing Wang; Klarissa Chang; Xin Li; Dan Cosley; Dan Frankowski; Loren G. Terveen; Al Mamunur Rashid; Paul Resnick; Robert E. Kraut (J. Comput. Mediat. Commun., 2005)

Talk to me: foundations for successful individual-group interactions in online communities. - Jaime Arguello; Brian S. Butler; Elisabeth Joyce; Robert E. Kraut; Kimberly S. Ling; Carolyn P. Rosé; Xiaoqing Wang (CHI, 2006)

Motivating participation by displaying the value of contribution. - Al Mamunur Rashid; Kimberly S. Ling; Regina D. Tassone; Paul Resnick; Robert E. Kraut; John Riedl (CHI, 2006)