Automatic alignment of phonemic labels with continuous speech. - Torbjørn Svendsen; Knut Kvale (ICSLP, 1990)

The multifarious r-sound. - Knut Kvale; Arne Kjell Foldvik (ICSLP, 1992)

On the connection between manual segmentation conventions and "errors" made by automatic segmentation. - Knut Kvale (ICSLP, 1994)

EUROM - a spoken language resource for the EU - the SAM projects. - Dominic S. F. Chan; Adrian Fourcin; Dafydd Gibbon; Björn Granström; Mark A. Huckvale; George Kokkinakis; Knut Kvale; Lori Lamel; Børge Lindberg; Asunción Moreno; Jiannis Mouropoulos; Francesco Senia; et al. (EUROSPEECH, 1995)

Norwegian numerals: a challenge to automatic speech recognition. - Knut Kvale (ICSLP, 1996)

Improved automatic recognition of Norwegian natural numbers by incorporating phonetic knowledge. - Knut Kvale; Ingunn Amdal (ICASSP, 1997)

"four-and-twenty, twenty-four". what's in a number? - Knut Kvale; Arne Kjell Foldvik (EUROSPEECH, 1997)

Dialect maps and dialect research; useful tools for automatic speech recognition? - Arne Kjell Foldvik; Knut Kvale (ICSLP, 1998)

A speech centric mobile multimodal service useful for dyslectics and aphasics. - Knut Kvale; Narada D. Warakagoda (INTERSPEECH, 2005)

KUNSTI - Knowledge Generation for Norwegian Language Technology. - Bente Maegaard; Jens Erik Fenstad; Lars Ahrenberg; Knut Kvale; Katarina Heimann Mühlenbock; Bernt-Erik Heid (LREC, 2006)

How do the elderly talk to a natural language call routing system? - Knut Kvale; Ragnhild Halvorsrud (INTERSPEECH, 2008)

Customer support as a source of usability insight: why users call support after visiting self-service websites. - Asbjørn Følstad; Knut Kvale; Ida Maria Haugstveit (NordiCHI, 2014)

Design Feedback From Users Through an Online Social Platform: Benefits and Limitations. - Asbjørn Følstad; Ida Maria Haugstveit; Knut Kvale; Amela Karahasanovic (Interact. Comput., 2016)

Improving Conversations: Lessons Learnt from Manual Analysis of Chatbot Dialogues. - Knut Kvale; Olav Alexander Sell; Stig Hodnebrog; Asbjørn Følstad (CONVERSATIONS, 2019)

Understanding the User Experience of Customer Service Chatbots: What Can We Learn from Customer Satisfaction Surveys? - Knut Kvale; Eleonora Freddi; Stig Hodnebrog; Olav Alexander Sell; Asbjørn Følstad (CONVERSATIONS, 2020)

How Can a Service Provider Utilize Process Mining on Customer Journeys to Gain Actionable Insights for Service Delivery Improvements? - Mathias Hansson; Kristin Angel; Felix Mannhardt; Knut Kvale (BPM Industry Forum, 2021)

A character-based analysis of impacts of dialects on end-to-end Norwegian ASR. - Phoebe Parsons; Knut Kvale; Torbjørn Svendsen; Giampiero Salvi (NoDaLiDa, 2023)

LLM-Powered Conversational AI in Customer Service: Users' Expectations and Anticipated Use. - Anna Grøndahl Larsen; Marita Skjuve; Knut Kvale; Asbjørn Følstad (CONVERSATIONS, 2024)