Productivity/performance measurement: Case application at the government pharmaceutical organization. - Kongkiti Phusavat; Watcharapon Photaranon (Ind. Manag. Data Syst., 2006)

Proposed verification method for the content suitability of the customer satisfaction survey. - Josu Takala; Amnat Bhufhai; Kongkiti Phusavat (Ind. Manag. Data Syst., 2006)

A proposed white-collar workforce performance measurement framework. - Josu Takala; Udomsak Suwansaranyu; Kongkiti Phusavat (Ind. Manag. Data Syst., 2006)

The digital divide and its implications on e-learning deployment in the Royal Thai Government. - Kongkiti Phusavat; Pornthep Anussornnitisarn (Electron. Gov. an Int. J., 2007)

Proposed cost-function standards for the Royal Thai Government's e-learning programme. - Kongkiti Phusavat; Pornthep Anussornnitisarn (Int. J. Serv. Stand., 2007)

Proposed model for performance measurement standards. - Kongkiti Phusavat; Pugdee Manaves; Josu Takala (Int. J. Serv. Stand., 2007)

Competitive priorities of manufacturing firms in Thailand. - Kongkiti Phusavat; Rapee Kanchana (Ind. Manag. Data Syst., 2007)

Implications from divide issues on the Royal Thai Government's e-learning programme. - Kongkiti Phusavat; Pornthep Anussornnitisarn (Electron. Gov. an Int. J., 2008)

Knowledge management practices: progress on e-government and preparation for quality management. - Kongkiti Phusavat; Pornthep Anussornnitisarn; Bordin Rassameethes (Electron. Gov. an Int. J., 2008)

Service satisfaction through external knowledge management. - Kongkiti Phusavat; Pornthep Anussornnitisarn; Vunnaporn Devahastin-Suthapreda; Piyasurang Kuljittiprasit; Poomporn Thamsatitdej (Int. J. Serv. Stand., 2008)

Expectation and reality in ERP implementation: consultant and solution provider perspective. - Petri Helo; Pornthep Anussornnitisarn; Kongkiti Phusavat (Ind. Manag. Data Syst., 2008)

Competitive priorities for service providers: perspectives from Thailand. - Kongkiti Phusavat; Rapee Kanchana (Ind. Manag. Data Syst., 2008)

Future competitiveness: viewpoints from manufacturers and service providers. - Kongkiti Phusavat; Rapee Kanchana (Ind. Manag. Data Syst., 2008)

Information requirements for managerial decisions in manufacturing. - Kongkiti Phusavat; Rapee Kanchana; Binshan Lin (Bus. Process. Manag. J., 2009)

One-stop services concept for the public sector: successes and roadblocks. - Kongkiti Phusavat; Pornthep Anussornnitisarn (Int. J. Serv. Stand., 2009)

Managing supply chains: lessons learned and future challenges. - Kris M. Y. Law; Petri Helo; Rapee Kanchana; Kongkiti Phusavat (Ind. Manag. Data Syst., 2009)

Performance measurement: roles and challenges. - Kongkiti Phusavat; Pornthep Anussornnitisarn; Petri Helo; Richard Dwight (Ind. Manag. Data Syst., 2009)

Profile-based circumstances for productivity measurement. - Kongkiti Phusavat; Pornthep Anussornnitisarn; Supattra Sujitwanit; Pekka Kess (Ind. Manag. Data Syst., 2009)

When to measure productivity: lessons from manufacturing and supplier-selection strategies. - Kongkiti Phusavat; Pensuda Jaiwong; Supattra Sujitwanich; Rapee Kanchana (Ind. Manag. Data Syst., 2009)

ICT risk for government financial management information system. - Kongkiti Phusavat; Pornthep Anussornnitisarn; Rosemarin Sukhasem; Bordin Rassameethes; Binshan Lin (Electron. Gov. an Int. J., 2010)

Critical factors for an effective business value chain. - Pekka Kess; Kris M. Y. Law; Rapee Kanchana; Kongkiti Phusavat (Ind. Manag. Data Syst., 2010)

Sustaining effective business value chain: future challenges. - Kongkiti Phusavat; Pekka Kess; Kris M. Y. Law; Rapee Kanchana (Ind. Manag. Data Syst., 2010)

Applying social network analysis on customer complaint handling. - Agnieszka Sitko-Lutek; Supakij Chuancharoen; Arkhom Sukpitikul; Kongkiti Phusavat (Ind. Manag. Data Syst., 2010)

Success factors of a networked government: learning from Thai Health Promotion Foundation. - Kongkiti Phusavat; Pornthep Anussornnitisarn; Bordin Rassameethes; Gerrit K. Janssens (Electron. Gov. an Int. J., 2011)

Interrelationships between intellectual capital and performance: empirical examination. - Kongkiti Phusavat; Narongsak Comepa; Agnieszka Sitko-Lutek; Keng-Boon Ooi (Ind. Manag. Data Syst., 2011)

Improving ICT project planning and management for State Railway of Thailand. - Kongkiti Phusavat; Pornthep Anussornnitisarn; Rosemarin Sukhasem; Dusan Lesjak (Electron. Gov. an Int. J., 2012)

Social infrastructure investments: accounting and information systems' roadblocks. - Kongkiti Phusavat; Pongphan Kruaithong; Jayanthi Ranjan; Binshan Lin (Electron. Gov. an Int. J., 2012)

An experience-based system supporting inventory planning: A fuzzy approach. - Suphattra Ketsarapong; Varathorn Punyangarm; Kongkiti Phusavat; Binshan Lin (Expert Syst. Appl., 2012)

Intellectual Capital: Implications for Industrial Competitiveness in Thailand. - Kongkiti Phusavat; Narongsak Comepa; Agnieszka Sitko-Lutek; Keng-Boon Ooi (Ind. Manag. Data Syst., 2012)

Determinants of Mobile Learning Adoption: An Empirical Analysis. - Garry Wei-Han Tan; Keng-Boon Ooi; Jia-Jia Sim; Kongkiti Phusavat (J. Comput. Inf. Syst., 2012)

Evaluating the performance of a wastewater plant using the APC model. - Mohan Rao; Kongkiti Phusavat (Int. J. Serv. Stand., 2013)

Productivity management: integrating the intellectual capital. - Kongkiti Phusavat; Narongsak Comepa; Agnieszka Sitko-Lutek; Keng-Boon Ooi (Ind. Manag. Data Syst., 2013)

Service convergence and service integration in medical tourism. - Christian Wernz; Pooja Thakur Wernz; Kongkiti Phusavat (Ind. Manag. Data Syst., 2014)

International study of technology investment decisions at hospitals. - Christian Wernz; Hui Zhang; Kongkiti Phusavat (Ind. Manag. Data Syst., 2014)

Applying Social Enterprise Concept: Exploratory Study at Bangkok Metropolitan Administration Schools. - David Delahunty; Kongkiti Phusavat (ICHL, 2015)

Epidemiological modeling with a population density map-based cellular automata simulation system. - Arkadiusz Holko; Marek Medrek; Zbigniew Pastuszak; Kongkiti Phusavat (Expert Syst. Appl., 2016)

Factors influencing the intention to share knowledge in citizen media with stimulus-organismic-response framework. - Hana Fitriani; Achmad Nizar Hidayanto; Eko Kuswardono Budiardjo; Meyliana; Kongkiti Phusavat (Int. J. Web Based Communities, 2016)

Impact of employees' participation in communities of practice on individual, community, and organisational performance: a case study at PT PLN (Persero) Distribusi Jakarta Raya and Tangerang. - Devi Fitrianah; Samuel Rizal Harahap; Achmad Nizar Hidayanto; Dina Chahyati; Kongkiti Phusavat (Int. J. Bus. Inf. Syst., 2017)

Software as a service quality factors evaluation using analytic hierarchy process. - Yudho Giri Sucahyo; Yan Yonathan Rotinsulu; Achmad Nizar Hidayanto; Devi Fitrianah; Kongkiti Phusavat (Int. J. Bus. Inf. Syst., 2017)

The Roles of Electronic Word of Mouth and Information Searching in the Promotion of a New E-Commerce Strategy: A Case of Online Group Buying in Indonesia. - Achmad Nizar Hidayanto; Mutia Ovirza; Pinkie Anggia; Nur Fitriah Ayuning Budi; Kongkiti Phusavat (J. Theor. Appl. Electron. Commer. Res., 2017)

E-procurement system success factors and their impact on transparency perceptions: perspectives from the supplier side. - Siti Aminah; Yuanisa Ditari; Larastri Kumaralalita; Achmad Nizar Hidayanto; Kongkiti Phusavat; Pornthep Anussornnitisarn (Electron. Gov. an Int. J., 2018)

Social media strategy framework formulation and implementation: a case study of Indonesian Government organisation. - Arief Donnie Prasetya; Achmad Nizar Hidayanto; Puspa Indahati Sandhyaduhita; Ave Adriana Pinem; Kongkiti Phusavat (Electron. Gov. an Int. J., 2019)

Factors Influencing Mobile Tourism Recommender Systems Adoption by Smart Travellers: Perceived Value and Parasocial Interaction Perspectives. - Dedi Iskandar Inan; Zaenal Abidin; Achmad Nizar Hidayanto; Muhammad Erlangga Rianto; Fadhlan Zakiri; Muhammad Dimas Praharsa; Kongkiti Phusavat (HCI (36), 2020)

Roles of Students' Learning and Motivation: Feedback and External Knowledge. - Kongkiti Phusavat; Naraphorn Paoprasert; Suttharida Suwanphiched (ICBL, 2020)

An analytical system for evaluating academia units based on metrics provided by academic social network. - Lukasz Wiechetek; Kongkiti Phusavat; Zbigniew Pastuszak (Expert Syst. Appl., 2020)

Impact of enterprise architecture management on business benefits through information technology benefits in companies in Indonesia. - Nita Arryani Sari; Achmad Nizar Hidayanto; Puspa Indahati Sandhyaduhita; Qorib Munajat; Kongkiti Phusavat (Int. J. Bus. Inf. Syst., 2021)

The Effect of Interaction between Followers and Influencers on Intention to Follow Travel Recommendations from Influencers in Indonesia Based on Follower-Influencer Experience and Emotional Dimension. - Betty Purwandari; Arief Ramadhan; Kongkiti Phusavat; Achmad Nizar Hidayanto; Adyssa Fairuz Husniyyah; Ferdinand Hanif Faozi; Nicolas Henry Wijaya; Rifqi Hilman Saputra (Inf., 2022)

Investigating the role of transformational leadership and TOE framework to adopt e-government in Indonesia: the case of village information system. - Dony Martinus Sihotang; Achmad Nizar Hidayanto; Kongkiti Phusavat; Etti Diana (Electron. Gov. an Int. J., 2024)

Integrating Generative AI into Research-Based Learning for Undergraduate Students: Perceptions, Adoption Drivers, and Its Impact on Research Performance. - Achmad Nizar Hidayanto; Kongkiti Phusavat; Sherah Kurnia (ICBL, 2025)