Optimization of Service Delivery through Continual Process Improvement: A Case Study. - Kerstin Gerke; Konstantin Petruch; Gerrit Tamm (ISSS/BPSC, 2010)

Simulation-Based IT Process Governance. - Vladimir Stantchev; Gerrit Tamm; Konstantin Petruch (WSKS, 2011)

A survey on IT-governance aspects of cloud computing. - Konstantin Petruch; Vladimir Stantchev; Gerrit Tamm (Int. J. Web Grid Serv., 2011)

How to Choose the Right BPM Tool: A Maturity-Centric Decision Framework with a Case Evaluation in the European Market. - Christopher Hahn; Fabian Friedrich; Till J. Winkler; Gerrit Tamm; Konstantin Petruch (EMISA, 2012)

Deriving In-Depth Knowledge from IT-Performance Data Simulations. - Konstantin Petruch; Gerrit Tamm; Vladimir Stantchev (Int. J. Knowl. Soc. Res., 2012)

Assessing and governing IT-staff behavior by performance-based simulation. - Vladimir Stantchev; Konstantin Petruch; Gerrit Tamm (Comput. Hum. Behav., 2013)