Business Challenge Based Evaluations–Using Methods of Social Research to Gather Quality Characteristics and Increase Software Quality. - Michael Amberg; Timo Holm; Kristian Dencovski (CIMCA/IAWTIC/ISE, 2008)

Generic service information system architecture - A reference model based approach for evaluating information systems in industrial service. - Michael Amberg; Timo Holm; Kristian Dencovski; Mathias Maurmaier (ETFA, 2008)

Customer-oriented innovation of engineering tools - a holistic methodology to close the gap to customer productivity. - Kristian Dencovski; Thomas Wagner (ETFA, 2008)