Competitive testing: issues and methodology. - Kristyn Greenwood; Kelly Braun; Suzy Czarkowski (CHI Conference Summary, 1998)

Competitive testing issues and methodology. - Kristyn Greenwood; Suzy Czarkowski (ACM SIGCHI Bull., 1998)

10 Heuristics for Designing Administrative User Interfaces - A Collaboration Between Ethnography, Design, and Engineering. - Luke Kowalski; Kristyn Greenwood (HCI (1), 2007)

Customer Recruitment: Ethical, Legal and Practical Issues. - Kristyn Greenwood; Angela Johnston (HCI (9), 2013)