Operations and marketing alignment to reduce operational risk: how airlines circumvent well-guarded markets. - Kuangnen Cheng (Int. J. Adv. Oper. Manag., 2018)

Unravelling commuters' modal splitting behaviour in mass transportation service operation. - Angela Hsiang-Ling Chen; Kuangnen Cheng; Wan-Ju Chang (Public Transp., 2023)