Addressing Algorithmic Bias in AI-Driven Customer Management. - Shahriar Akter; Yogesh K. Dwivedi; Kumar Biswas; Katina Michael; Ruwan Bandara; Shahriar Sajib (J. Glob. Inf. Manag., 2021)

AI-Driven High-Performance Work Systems: Implications for Algorithmic Justice and Workplace Well-being. - Ruwan J. Bandara; Kumar Biswas; Shahriar Akter (PACIS, 2025)