Session details: Innovation of Public Service Design and Delivery in an Era of Intelligent Government. - Kwangho Jung; Hyunsub Kum (DG.O, 2020)

Session details: Panels. - Kwangho Jung; Taewoo Nam (DG.O, 2020)

The Impact of Changing Public Service Delivery on Inappropriate Payment Error: From Analogue Paper Coupon to Digitalized Electronic Benefit Transfer System. - Sabinne Lee; Kwangho Jung (DG.O, 2020)