Are PMS meeting the measurement needs of BPM? A literature review. - Kwee Keong Choong (Bus. Process. Manag. J., 2013)

Consumer decision support systems for novice buyers - a design science approach. - Heng Tang; Chang Boon Patrick Lee; Kwee Keong Choong (Inf. Syst. Frontiers, 2017)

A metric and indicator performance measurement system for e-commerce organizations: A consensus analysis of their usefulness. - Kwee Keong Choong; Liz Bacon (Electron. Commer. Res. Appl., 2024)