Identifying opportunities for enhancing collaboration in the Australian health insurance sector. - Farhad Daneshgar; Deborah Bunker; Kym Mawson-Lee (Int. J. Bus. Process. Integr. Manag., 2006)

The Online Effect: Transitioning from the Legacy Help Desk to the Online Task Management System. - Kym Mawson-Lee (J. Cases Inf. Technol., 2006)