Next Level Service Performance - Intelligent Order Assistants in Automotive After Market. - Joachim Reiter; Andrea Mueller; Uwe Hartmann; Michael Daniel Schatz; Larissa Greschuchna (HCI (24), 2019)

Protect Our Health with Cleaner Cars - How to Gain Customer Acceptance for Air Pollution Decreasing Retrofit Purchase. - Joachim Reiter; Uwe Hartmann; Larissa Greschuchna; Jaline Westrich; Aliyah Moertl; Laura Cherkaoui; Maike Breier; Malgorzata Olbrich; Carolin Hoffmann; Andreas Franz; Johannes Wenserit; Andrea Mueller (HCI (24), 2020)

Digital Transformation in Banking-How Do Customers Assess the Quality of Digital Banking Services? - Andrea Müller; Annebeth Demaeght; Larissa Greschuchna; Joachim Reiter (HCI (38), 2024)

Enhancing the Omnichannel Retailing Customer Experience in the Pre-purchase Phase: Evaluation and Improvement of a Digital Grocery Brochure. - Diana L. Kolbe; Larissa Greschuchna (HCI (39), 2025)