Explainability of Leverage Points Exploration for Customer Churn Prediction. - Danny Y. C. Wang; Lars Arne Jordanger; Jerry Chun-Wei Lin (IEEE Big Data, 2023)

Enhancing Customer Behavior Prediction and Interpretability. - Danny Y. C. Wang; Lars Arne Jordanger; Jerry Chun-Wei Lin (IEEE Big Data, 2024)

A Utility-Mining-Driven Active Learning Approach for Analyzing Clickstream Sequences. - Danny Y. C. Wang; Lars Arne Jordanger; Jerry Chun-Wei Lin (IEEE Big Data, 2024)

Explainability of Highly Associated Fuzzy Churn Patterns in Binary Classification. - D. Y. C. Wang; Lars Arne Jordanger; Jerry Chun-Wei Lin (Expert Syst. J. Knowl. Eng., 2025)