More than a feeling: understanding the desirability factor in user experience. - Carol M. Barnum; Laura A. Palmer (CHI Extended Abstracts, 2010)

Quantitative Content Analysis: Its Use in Technical Communication. - Ryan K. Boettger; Laura A. Palmer (IEEE Trans. Prof. Commun., 2010)

Understanding social media advertising in higher ed: a case study from a small graduate program. - Laura A. Palmer (SIGDOC, 2012)

Social media infrastructure: supporting communication practices from behind the scenes. - Laura A. Palmer (SIGDOC, 2013)

Entrepreneurial acts in the academy: Disrupting the textbook model to create an open, digitally-delivered technical communication text. - E. Jonathan Arnett; Laura A. Palmer; Tamara Powell (IPCC, 2016)

Improving the data information literacies of technical communication undergraduates. - Ryan K. Boettger; Chris Lam 001; Laura A. Palmer (ProComm, 2017)