The calibration of trust in an automated system: A sensemaking process. - Corey K. Fallon; Anne K. G. Murphy; Laura Zimmerman; Shane T. Mueller (CTS, 2010)

Combining CNNs and Pattern Matching for Question Interpretation in a Virtual Patient Dialogue System. - Lifeng Jin; Michael White 001; Evan Jaffe; Laura Zimmerman; Douglas Danforth (BEA@EMNLP, 2017)