Making it Macintosh: process, people and product. - Lauralee Alben; Jim Faris; Alben Faris; Harry J. Saddler (CHI Conference Companion, 1994)

Making it Macintosh: designing the message when the message is design. - Lauralee Alben; Jim Faris; Harry J. Saddler (Interactions, 1994)

Quality of experience: defining the criteria for effective interaction design. - Lauralee Alben (Interactions, 1996)

Envisioning the E-Quarium: Strategic Design Planning for the Monterey Bay Aquarium's Website. - Lauralee Alben; Michael Rigsby (Symposium on Designing Interactive Systems, 2000)