Are Cynics More Social Network dependent? Exploring YouTube and Facebook Usage. - Stefano Za; Federica Ceci; Francesca Masciarelli; Lea Iaia (ECIS, 2020)

CRM campaigns with choice for enhanced business process performance: The collectivist customers' collaborative role for positive word-of-mouth. - Michael Christofi; Alkis Thrassou; Hela Chebbi; Zafar U. Ahmed; Balakrishna Grandhi; Lea Iaia (Bus. Process. Manag. J., 2020)

Exploring the Effects of Societal Cynicism on Social Media Dependency. - Stefano Za; Federica Ceci; Francesca Masciarelli; Lea Iaia; Eusebio Scornavacca (Commun. Assoc. Inf. Syst., 2024)

Supporting the implementation of AI in business communication: the role of knowledge management. - Lea Iaia; Chiara Nespoli; Francesca Vicentini; Marco Pironti; Cinzia Genovino (J. Knowl. Manag., 2024)