Modeling and analysis of primary care to specialty care referral process: A case study at the university of florida health Jacksonville. - Xiang Zhong; Aditya Mahadev Prakash; Leanne Petty; Rita James (CASE, 2017)

Bottleneck Analysis to Reduce Primary Care to Specialty Care Referral Delay. - Xiang Zhong; Aditya Mahadev Prakash; Leanne Petty; Rita James (IEEE Trans Autom. Sci. Eng., 2019)