Analysing Digital Banking Reviews Using Text Mining. - Li-Chen Cheng; Legaspi Rhea Sharmayne (ASONAM, 2020)

Using Mixed Method to Understand Customer Experience With Digital Banking Services: Comparisons Between South Korea and Philippines. - Li-Chen Cheng; Jiunn-Woei Lian; Soyeon Choi; Legaspi Rhea Sharmayne (J. Glob. Inf. Manag., 2023)