User Experience and Analysis of an Autonomous Shuttle Service. - Lova Andersson; Allegra Ayala; Shuan Chan; Kyle Hickerson; Liam Kettle; Lindsey A. Malcein; Yi-Ching Lee (VEHITS, 2021)

User Experiences of Well-Being Chatbots. - Liam Kettle; Yi-Ching Lee (Hum. Factors, 2024)