The Independent LifeStyle AssistantTM (I.L.S.A.): AI Lessons Learned. - Karen Zita Haigh; Liana M. Kiff; Janet Myers; Valerie Guralnik; Christopher W. Geib; John Phelps; Thomas Wagner 001 (AAAI, 2004)

The Technologist's Guide to Setting up an Eldercare Field Study. - Karen Zita Haigh; Liana Maria Kiff; Kathleen E. Krichbaum; Janet Wuorenma (AAAI Fall Symposium: Caring Machines, 2005)

A Model of Trust and Reliance of Automation Technology for Older Users. - Geoffrey Ho; Liana Maria Kiff; Tom Plocher; Karen Zita Haigh (AAAI Fall Symposium: Caring Machines, 2005)

Touch Screen User Interfaces for Older Adults: Button Size and Spacing. - Zhao Xia Jin; Thomas Plocher; Liana M. Kiff (HCI (5), 2007)