Distributed Big Data Computing for Supporting Predictive Analytics of Service Requests. - Tianlei Wang; James D. Harvey; Carson K. Leung; Adam G. M. Pazdor; Animesh Singh Chauhan; Lihe Fan; Alfredo Cuzzocrea (COMPSAC, 2021)

Predictive Big Data Analytics for Service Requests: A Framework. - Animesh Singh Chauhan; Alfredo Cuzzocrea; Lihe Fan; James D. Harvey; Carson K. Leung; Adam G. M. Pazdor; Tianlei Wang (EUSPN/ICTH, 2021)