A clickstream data analysis of users' behavior on a government WeChat official account. - Tingting Jiang 002; Tianqianjin Lin; Lina Shangguan; Ying Wang 052 (ASIST, 2019)

Evaluating Chinese government WeChat official accounts in public service delivery: A user-centered approach. - Tingting Jiang 002; Ying Wang 052; Tianqianjin Lin; Lina Shangguan (Gov. Inf. Q., 2021)

Does internet use affect public risk perception? - From the perspective of political participation. - Yunpeng Xu; Lina Shangguan; Benqian Xia (Data Inf. Manag., 2024)