Designing conceptual models of dialog: a case for dialog charts. - Gad Ariav; Linda-Jo Calloway (ACM SIGCHI Bull., 1988)

Designing with dialogue charts: a qualitative content analysis of end-user designers' experiences with a software engineering design tool. - Linda-Jo Calloway; Gad Ariav (Inf. Syst. J., 1995)

Organizing for crisis response. - Linda-Jo Calloway; Peter G. W. Keen (J. Inf. Technol., 1996)