An ethnography of communication approach to mobile product testing. - Linda M. Gallant (Pers. Ubiquitous Comput., 2006)

Why People e-File (or Don't e-File) Their Income Taxes. - Linda M. Gallant; Mary J. Culnan; Patrick McLoughlin (HICSS, 2007)

Five heuristics for designing and evaluating Web-based communities. - Linda M. Gallant; Gloria M. Boone; Austin Heap (First Monday, 2007)

Communicative Informatics: A Social Media Perspective for Online Communities. - Linda M. Gallant; Gloria M. Boone (ICWSM, 2008)

Spanish Content on Hospital Websites: An Analysis of U.S. Hospitals' in Concentrated Latino Communities. - Linda M. Gallant; Cynthia Irizarry; Gloria M. Boone; Brenna Ruiz-Gordon (J. Comput. Mediat. Commun., 2010)

Over 50 and wired: Web-based stakeholder communication. - Heather Martyn; Linda M. Gallant (First Monday, 2012)