From Generating to Mining: Automatically Scripting Conversations Using Existing Online Sources. - Nathan D. Nichols; Lisa M. Gandy; Kristian J. Hammond (ICWSM, 2009)

Shout out: integrating news and reader comments. - Lisa M. Gandy; Nathan D. Nichols; Kristian J. Hammond (WWW, 2010)

Creating Conversations: An Automated Dialog System. - Lisa M. Gandy; Kristian J. Hammond (ICWSM, 2011)