Communication enabled web applications The evolution of computer telephony integration. - Logambigai Venkatachalam; Krishna Kishore Dhara; Venkatesh Krishnaswamy; Michael Vernick (COMSWARE, 2008)

From concepts to implementation and visualization: tools from a team-based approach to ir. - Uma Murthy; Ricardo da Silva Torres; Edward A. Fox; Logambigai Venkatachalam; Seungwon Yang; Marcos André Gonçalves (SIGIR, 2008)