Detection of Question-Answer Pairs in Email Conversations. - Lokesh Shrestha; Kathleen R. McKeown (COLING, 2004)

Summarizing Email Threads. - Owen Rambow; Lokesh Shrestha; John Chen 001; Christy Laurdisen (HLT-NAACL (Short Papers), 2004)

Using Question-Answer Pairs in Extractive Summarization of Email Conversations. - Kathleen R. McKeown; Lokesh Shrestha; Owen Rambow (CICLing, 2007)