User-generated online content 1: overview, current state and context. - Pamela J. McKenzie; Jacquelyn A. Burkell; Lola Wong; Caroline Whippey; Samuel E. Trosow; Michael B. McNally (First Monday, 2012)

User-generated online content 2: Policy implications. - Michael B. McNally; Samuel E. Trosow; Lola Wong; Caroline Whippey; Jacquelyn A. Burkell; Pamela J. McKenzie (First Monday, 2012)